![]() The application of the Taguchi Method shows that the factors which influence the value of viscosity quality are number of White Spirit, Number of Genekyd, Total Tio2 (kaolin), and mixing temperature, where each factor has an optimal level of 26.01%, 56.07%, 18.78% and 45 oC. Taguchi method and ANOVA are applied to improve the design process. This study found the source of problems analyzed the manufacturing process using control chart, process capability, fishbone, and pareto. This result is still below the company target of 80%. The average percentage of total RFT products in September 2016-January 2017 was 75.84%. RFT is how to create a product with a one-time process and produce a product that has good quality on the first test. To increase productivity, PT JI applies the A3 project that is Right First Time (RFT). ![]() Currently, the company has problems with 24.16% products that need rework or additional process. PT JI located in Cikarang is a company that produces paints and powder coating. ![]() In a manufacturing process, quality is not only seen from the final product, but also manufacturing process.
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